Questions partners actually ask.
Is this truly white-label?
Yes. Every client-facing email and SMS uses the law firm's own branding and sending domain. We never appear in any client comm. To you we're a sub-contractor; to your client we don't exist.
How fast is delivery?
Fourteen calendar days from kickoff for the first build. Subsequent builds drop to about three business days because we clone a customized snapshot.
What does kickoff require from me?
A signed addendum, your client's CRM sub-account access, and a completed intake form (template provided). Roughly 30 minutes on your side.
What if a client cancels mid-month?
Month-to-month on both sides. Pro-rated refunds aren't required. No multi-year lock-ins.
Do my clients need a specific CRM already?
No. Sub-account creation + base configuration is included. If migrating from Clio, MyCase, or Lawmatics, add 3 days for data migration.
What about ongoing support?
Tier-2 tech support via Slack Connect or email. SLA: one business day for non-urgent, same day for urgent. You stay primary client contact.
Can I try one client first?
Yes. The first law-firm build is free for qualified partners in exchange for a 3-build commitment over 6 months.
How do I pay?
Payoneer invoice in USD. NET-7. Setup fee: 50% at kickoff, 50% at handoff. Monthly retainer billed on the 1st.